Whitco Connect

How it works

Prepared with care. Launched with your okay.

We manage the setup, so you can focus on your customers.
  1. 01

    Understand your calls

    Review monthly calls, average length, full-time or overflow coverage, common questions and your existing phone system.

  2. 02

    Prepare your receptionist

    Build approved business answers, calendar rules, caller notices and escalation instructions. Confirm what AI must not do.

  3. 03

    Test the whole call

    Check known and new callers, unanswered calls, after-hours routing, bookings, failed transfers and urgent-call fallbacks.

  4. 04

    Review and approve

    Agree on included minutes, additional-minute pricing, usage alerts, recording consent and any extra service costs. Nothing goes live before approval.

  5. 05

    Watch and improve

    After connection, review call outcomes and minute usage. Confirm changes with you rather than silently changing coverage or charges.

  6. Let's ConnectPlan your setup