Whitco Connect

Your team. Your choice.

AI first, or your team first.

You don’t need to change how everyone works. We shape answering around the calls you want help with.

AI answers first

Full-time AI receptionist

Use AI as the main first-line receptionist for incoming calls. Approved answers, scheduling and handoffs keep the right people involved.

Your team answers first

Missed-call overflow

Keep your receptionist. Calls that are busy or unanswered can forward to AI after an agreed wait.

Help when you’re closed

After-hours answering

Forward calls outside the hours you choose. AI captures details and handles approved tasks while your team is away.

The handoff matters.

Your existing phone system must support the agreed forwarding. We review hours, time zone, transfer contacts, backup numbers and voicemail. Availability, carrier compatibility and coverage are confirmed and tested before launch.

AI cannot replace emergency services, provide clinical advice or guarantee a successful transfer. We agree on urgent-call instructions and a backup when nobody answers.

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